Terms of Service
Welcome to the True Value Partnering Institute (d/b/a “TVPi”) online platform providing certifications for business professionals in the legal industry. These Terms of Service ("Terms") govern your access and use of our website, products, and services (collectively, the "Services"). By using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not use the Services.
Eligibility and Registration
To use the Services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. You may need to register for an account and provide certain personal information, such as your name, email address, and payment details. You agree to provide accurate and complete information and to keep your account updated and secure. You are responsible for any activity that occurs under your account and for protecting your password. You may not share your account with anyone else or use someone else's account without their permission. You may not use the Services for any unlawful, fraudulent, or abusive purpose, or in any way that violates the rights of others or interferes with the operation of the Services.
Services and Fees
We offer various types of certifications for business professionals in the legal industry, such as the Accredited Legal Pricing Professional (or “ALPP”). You can access the Services through our website or mobile app, where you can view the content, take quizzes, and earn certificates. You can also access additional features and benefits, such as the Intersect conference, by subscribing to one of our plans. The fees and features of each plan are displayed on our website and may vary depending on your location, currency, and payment method. We reserve the right to change the fees and features of the Services at any time, with or without notice, subject to applicable law.
Subscription and Renewal
When you subscribe to one of our plans, you agree to pay the applicable fees in advance for the selected term, which may be monthly, quarterly, or annually. Your subscription will automatically renew at the end of each term, unless you cancel it before the renewal date. You can cancel your subscription at any time by logging into your account and following the instructions, or by contacting our customer support. If you cancel your subscription, you will still have access to the Services until the end of your current term, but you will not receive a refund or credit for any unused portion of your fees. You can also change your plan at any time by logging into your account and selecting a different plan. If you upgrade your plan, you will be charged the difference between the new and old fees, and your new term will start from the date of the upgrade. If you downgrade your plan, you will not receive a refund or credit for any unused portion of your old fees, and your new term will start from the date of the downgrade.
Payment and Billing
You authorize us to charge your payment method for the fees and taxes applicable to your subscription and any other purchases you make through the Services. You are responsible for updating your payment information and ensuring that it is valid and sufficient. If your payment method fails or is declined, we may suspend or terminate your access to the Services, and you may incur additional fees or charges. We may use third-party payment processors to process your payments, and you agree to comply with their terms and policies. We may also offer you the option to pay by invoice, in which case you agree to pay the invoice within the specified time and manner.
Content and Intellectual Property
All the content, materials, and information provided by us through the Services, such as texts, images, videos, logos, trademarks, and certificates, are our property or the property of our licensors, and are protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your personal and non-commercial purposes, subject to these Terms and any additional terms or restrictions that may apply to specific content or features. You may not copy, modify, distribute, sell, rent, lease, sublicense, or otherwise exploit the Services or any part of them, without our prior written consent. You may not use the Services for any illegal, infringing, or harmful purpose, or in any way that violates the rights of others or damages the reputation of the Services or us.
You retain the ownership of any content, materials, or information that you submit, post, or upload to the Services, such as comments, feedback, or reviews. However, by doing so, you grant us a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, publish, distribute, and display your content, in whole or in part, for any purpose related to the Services, including for marketing, promotion, or improvement. You also waive any moral rights or claims that you may have in your content. You represent and warrant that you have the right and authority to grant us this license, and that your content does not violate any laws, rules, regulations, or rights of others. You are solely responsible for your content and the consequences of posting or sharing it. We do not endorse, monitor, or control your content, and we are not liable for any loss or damage that may arise from your content or your use of the Services.
Disclaimer and Limitation of Liability
The Services are provided "as is" and "as available", without any warranties, express or implied, of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, security, or availability. We do not guarantee that the Services will meet your expectations, requirements, or needs, or that they will be uninterrupted, error-free, virus-free, or timely. We do not warrant that the Services or the certificates will be recognized, accepted, or endorsed by any third-party, such as employers, institutions, or authorities. You use the Services at your own risk and discretion, and you are solely responsible for any decisions, actions, or outcomes that may result from your use of the Services.
To the fullest extent permitted by law, we and our affiliates, directors, officers, employees, agents, partners, and licensors are not liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, losses, or expenses, arising out of or in connection with your use of or inability to use the Services, or any content, materials, or information obtained through the Services, even if we have been advised of the possibility of such damages, losses, or expenses. In no event shall our total liability to you for all claims, damages, losses, or expenses exceed the amount paid by you for the Services in the 12 months preceding the event giving rise to the liability, or $100, whichever is greater.
Indemnification
You agree to indemnify, defend, and hold harmless us and our affiliates, directors, officers, employees, agents, partners, and licensors from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses, including reasonable attorney's fees, arising out of or relating to your use of the Services, your content, your breach of these Terms, or your violation of any laws, rules, regulations, or rights of others. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in such defense.
Termination
We may terminate or suspend your access to the Services, in whole or in part, at any time, with or without cause, with or without notice, and without liability to you, if we believe that you have violated these Terms, our Privacy Policy, or any applicable laws, rules, or regulations, or if we deem it necessary for the protection or operation of the Services or us. Upon termination, your account, subscription, and license to use the Services will cease, and you must stop using the Services and delete or destroy any copies of the content or materials obtained through the Services. Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to the disclaimer, limitation of liability, indemnification, and governing law sections.
Governing Law and Dispute Resolution
These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of [name of state], without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your content, shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. You and we agree to waive any right to a jury trial or to participate in a class action or representative proceeding. You and we agree that any arbitration shall be conducted on an individual basis and not in a class, consolidated, or representative capacity. You and we agree that any claim or cause of action arising out of or relating to these Terms, the Services, or your content, must be brought within one year after such claim or cause of action arose, or otherwise be forever barred.
Changes and Updates
We may change or update these Terms at any time, in our sole discretion, and we will notify you of any material changes by posting the revised Terms on our website or by sending you an email or other communication. Your continued use of the Services after such notice constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services and cancel your subscription.
Contact Us
If you have any questions, comments, or concerns about these Terms or the Services, please contact us at accreditations@tvp-institute.com.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website, products, and services (collectively, the "Services"). By using the Services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Services.
What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register for an account, subscribe to a plan, purchase a product, contact us, or otherwise interact with the Services. The personal information we collect may include your name, email address, phone number, payment details, billing and shipping address, and other information that you choose to provide.
We also collect information that is automatically generated when you use the Services, such as your IP address, device type, browser type, operating system, language preference, access time, duration, and frequency, pages viewed, links clicked, and other information that helps us understand how you use the Services and improve them.
We may also collect information from third-party sources, such as social media platforms, payment processors, analytics providers, or other partners, that may supplement or enhance the information we collect from you. For example, we may receive information about your social media profile, preferences, or transactions, or information about your device, location, or behavior, from these third-party sources.
How Do We Use Your Information?
We use your personal information for various purposes, such as:
How Do We Share Your Information?
We may share your personal information with third parties in the following circumstances:
How Do We Protect Your Information?
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, using appropriate technical, administrative, and physical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. You are responsible for maintaining the confidentiality of your account and password, and for notifying us of any suspected or actual breach of security.
How Do We Use Cookies and Similar
Technologies?
We and our service providers, partners, or advertisers may use cookies, web beacons, pixels, tags, scripts, or other similar technologies to collect and store information about your use of the Services and your preferences, and to deliver, measure, and improve the Services and the advertising. Cookies are small text files that are placed on your device by a web server, and that may store information such as your IP address, device ID, browser type, operating system, access time, duration, and frequency, pages viewed, links clicked, and other information that helps us recognize you and enhance your experience. You can manage your cookie settings and preferences through your browser or device settings, but please note that some features or functions of the Services may not work properly or as intended without cookies.
How Do We Respect Your Choices and Rights?
You have certain choices and rights regarding your personal information, such as:
Please note that some of these choices and rights may be subject to limitations or exceptions under applicable laws, and that we may need to verify your identity or request additional information before we can process your request. We will respond to your request within a reasonable time and in accordance with applicable laws.
How Do We Handle International Transfers?
The Services are operated from the United States, and your personal information may be transferred to, stored, or processed in the United States or other countries that may not have the same level of data protection as your country of residence. By using the Services, you consent to the transfer of your personal information to the United States or other countries, and to the processing of your personal information by us or our service providers, partners, or advertisers in accordance with this Privacy Policy and applicable laws. We will take appropriate measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable laws, such as by entering into data transfer agreements, relying on adequacy decisions, or obtaining your consent.
How Do We Update This Privacy Policy?
We may update this Privacy Policy from time to time, in our sole discretion, and we will notify you of any material changes by posting the revised Privacy Policy on our website or by sending you an email or other communication. Your continued use of the Services after such notice constitutes your acceptance of the modified Privacy Policy. If you do not agree to the changes, you must stop using the Services and delete or destroy any copies of the content or materials obtained through the Services.
How Do You Contact Us?
If you have any questions, comments, or concerns about this Privacy Policy or the Services, please contact us at accreditations@tvp-institute.com.